Amcrest IP Cameras


Important Message from Foscam Digital Technologies Regarding US Sales & Service


Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

 

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.


If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.comsales@amcrest.com or call 1-888-212-7538

 

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.
 

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.

About

 

Foscam IP Cameras are part of a generation of advanced high quality remote monitoring IP network cameras which are bridging the gap between powerful capabilities, ease of use and affordability. The Foscam Indoor FI8910W and FI8918W as well as Outdoor FI8904W and FI8905W Wireless IP Cameras are designed to deliver live video and audio to your computers over the local network or Internet via a web browser, smartphone (e.g., Iphone/Blackberry) or third party video recording software (e.g,. Blue Iris, WebcamXP, VLC, etc). With their self-contained and compact designs, Foscam Wireless IP cameras allow you to remotely monitor your home, your kids, and your place of work.

We are authorized U.S. Foscam distributors and all of our products ship from the United States. If you have any questions or comments please do not hesitate to contact us. You can reach us by dropping an email to sales@foscam.us.

Foscam USA's retail distribution arm is the top rated distributor of Foscam products in the United States, Canada and the UK. Foscam US provides free after-sales support and warranty services only to customers who purchase directly from Foscam US. If you purchase cameras from China, Amazon or eBay, please contact the seller from whom you purchased for support or contact Foscam China directly at tech@foscam.com. If you would like telephone support and have us perform a remote installation of your camera, purchase from Foscam.us directly or click "Remote Installation" in the right side navigation bar. If you have any questions or concerns please call us directly at 1-800-930-0949.

When you purchase directly from Foscam.us you are not only purchasing a camera, but also the value-added services of 24 - 48 hour shipping from our US based warehouse, complete after-sales technical support as well as our US based replacement warranty and return services. Foscam.us does not provide support or warranties on behalf of any Foscam cameras purchased directly from China and sold on Amazon, Ebay, or other through other resellers.


Thank You & Best Regards,


The Team at Foscam.us