Important Message from Foscam Digital Technologies Regarding US Sales & Service


Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

 

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.

 

If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com or call 1-888-212-7538

 

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.

 

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.

 



Installing Foscam IP Cameras on an Apple Mac (Macintosh) Solution

Hello,

This solution to install your Foscam IP Camera on an Apple Mac comes from one of our customers, John B. We’d like to thank him for this unique Apple Macintosh Foscam Camera Install Contribution as well as for choosing to go with Foscam.us as his IP video solutions provider.

An easy way to install and configure a Foscam IP camera using an Apple Mac is to use IP Scanner 2.5 (click here to download). IP Scanner is a free tool by an independent publisher (10base-t Interactive: http://10base-t.com/) that will help you install your Foscam IP Camera using your Apple Mac.

1) Install the program
2) Run the program and it automatically displays all the network ip devices running including the Foscam camera which will be listed as “unidentified hidden device”. It will give you the IP addresses and you can then plug that ip address (e.g., http://192.168.1.5) into your browser.

Play around with different browsers and notice more options in Internet Explorer.

Best Regards
sales@foscam.us

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This entry was posted on Thursday, April 22nd, 2010 at 5:31 am and is filed under Foscam. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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