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Important Message from Foscam Digital Technologies Regarding US Sales & Service


We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.

 

For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



A Guide to Port Forwarding – DLink Wireless Router

The port forwarding set up is reliant upon the specific brand and model number of the router being used. Port forwarding of a router is required to allow access to your network device. Regardless of the DLink Router being used, the process for port forwarding is essentially similar. You will need to enable ports by locating the port range-forwarding screen. With some DLINK routers the port forwarding screen is located within the Applicationsand Games or Filters tab; in others it is located in the advance tools tab. The set up instructionoutlined below is an example of port forwarding using DLINK Model DI-524.

Step 1
Open your web browser. Enter the router IP address in the address bar as shown below,
(192.168.0.1) followed by pressing Enter.

Step 2
Some router/modems require a username and/or password, if yours requires it, enter the routers username and password here.Then click “Log In”
If you have changed it and don’t remember it you may have to reset your device to factory default using the reset button on most routers.
If you don’t know it you can check the user manual for your router.

Step 3
Select the Advanced Tab

Step 4
Select “Virtual Server” on the left hand side of the page

Step 5

Enable the system by checking the enabled box

In the Private IP enter the cameras local IP address (192.168…)

In the Protocol field, select TCP.

In the Private port enter the port number you need to port forward (e.g. 5000)

In the Public port re-enter the port number you entered in the private port field (e.g. 5000)

Select the Schedule to Always

If more ports are required to be port forwarded, repeat the above steps. When complete, selectthe Apply button located at the bottom of the page to save your changes.

Step 6
To view the camera over the internet enter you router external ip address which can be found by typing www.whatismyipaddres.com into your browser.

Enter the Ip address 24.76.212.746: port for the camera (e.g. port 8090)

24.76.212.746:8090 is what should be typed into you browser.

This entry was posted on Wednesday, May 4th, 2011 at 9:21 pm and is filed under Foscam. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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