Important Message from Foscam Digital Technologies Regarding US Sales & Service


Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

 

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.

 

If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com or call 1-888-212-7538

 

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.

 

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.

 



Foscam presents important security tips for consumers with IP Cameras

HOUSTON, May 1, 2014  /PRNewswire/ — Security breaches with IP cameras, including those used for baby monitors, recently featured in the news clearly shows a need to raise consumer awareness on the importance of security with IP cameras. All devices connected to the Internet run the risk of being hacked, and that includes IP cameras. Foscam COO Chase Rhymessays; “Many consumers fail to realize the importance of taking proper security measures, such as changing default passwords and keeping firmware up to date, especially if a camera is more than six months old. We take security very seriously and hope consumers of IP cameras do the same. To mitigate security breaches and protect privacy Foscam has an easy 5-Step Security program available on our website.”

 

Rhymes states; “Foscam deploys a dedicated team who is constantly engaged with network professionals around the world to do security testing on our cameras. As soon as a breach is detected we make it our number one priority to release a firmware update to address the issue.” See updates: http://foscam.us/firmware . “Once the firmware is released, we communicate to all end users who have registered for firmware updates on our website. We urge all customers to register for firmware updates and have posted such notifications throughout our website. If customers update the firmware and customize their passwords properly, security breaches should not occur.”

 

“Many consumers are turning to the advantages of wireless security components over traditional home surveillance systems whose connections can be severed. People see a great need to keep a remote eye on their homes, offices, children, elderly relatives and pets at affordable costs. Foscam IP Cameras can be set up in any room with relative ease, offer high quality video, audio and extra features such as motion detection and two-way intercommunication. Our cameras function well as baby monitors or as part of a larger home or office security system.”

 

Foscam Digital Technologies LLC (www.foscam.us) is a leading manufacturer and distributor of Foscam Products in the United States, Canada and the UK.  Foscam offers the most advanced products available today in remote monitoring IP network cameras. No other company combines so many powerful capabilities with ease of use and affordability.

 

Foscam Digital Technologies LLC

 

SOURCE Foscam Digital Technologies LLC

 

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http://www.foscam.us

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