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Important Message from Foscam Digital Technologies Regarding US Sales & Service

We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit

Guide to Port Forwarding – 2Wire Router

The port forwarding set up is reliant upon the specific brand and model number of the router being used. Port forwarding of a router is required to allow access to your network device. Regardless of the 2 Wire Router being used, the process of port forwarding is similar. You willneed to enable the ports by locating the port range forwarding screen (Note: in many 2 wire systems, it is located in the firewall setting). The set up instruction outlined below is an example ofport forwarding a 2 Wire Router using 2 Wire Model 1800G.

Step 1:
Open your web browser.
Enter the router IP address in the address bar as shown below, followed by pressing

Step 2
Once logged into your router click on the “Firewall” tab on the top right.

Step 3
Click on “Firewall Settings”.
Once the page is loaded click on ‘Add a new user-defined application’.

Step 4
For ‘Application Name’ give this entry a name e.g. Foscam Camera
For ‘Protocol’ Choose ‘TCP’
For ‘Port (or Range)’ in ‘From’ & ‘To’ enter the ports to be forwarded.
Example: 8090 to 8090
For ‘Protocol Timeout (seconds)’ & ‘Map to Host Port’ & ‘Application Type’ you can leave these all at their default values.
Click ‘Add Definition’
Repeat this step for all ports.
Once you have entered all the ports for this entry click ‘Back’

Step 5
For ‘Select a computer’ choose the Foscam Camera’sIP address to forward the ports to.
Choose ‘Allow individual applications’
Choose ‘User-defined’ from the drop down box
In the list on the left choose the entry you created “Foscam Camera” and then click ‘Add’
Repeat this step for each entry you need to add.
Once you are all done click ‘Done’

Step 6
Once you’ve done that, Foscam Camera should appear in the Hosted Applications
Click the Done button at the bottom right corner of the screen, and you should see the following screen:

Step 7
To view the camera over the internet enter you router external IP address which can be found by typing into your browser.

Enter this IP address port for the camera (e.g. port 8090) is what should be typed into you browser.

This entry was posted on Wednesday, May 4th, 2011 at 9:38 pm and is filed under Foscam. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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