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Important Message from Foscam Digital Technologies Regarding US Sales & Service


We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.

 

For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



Guide to Setting Up Your Foscam FI8908W Wirelessly

Once you have the Foscam IP Camera setup and connected via ethernet/network cable, please follow the steps below to set it up wirelessly:

 

1) Most importantly, ensure you are running your wireless network on the 802.11/bg standard. 802.11/b and 802.11/g will also work, but not 802.11/n. However, all 802.11/n routers are backwards compatible with bg/b/g networks. Please refer to your router’s manual on how make this setting change if necessary.

 

2) Find and note down the following information about your wireless network:
a) SSID;
b) Encryption method (e.g., WPA/WPA2/WEP);
c) Encription technique (e.g., TKIP/AES/TKIP-AES)
d) Share key

 

To find the above information you need to log in to your wireless router. To do this enter the IP address of your router into your browser and press enter. You will be prompted to enter your router username and password. If you do not know the IP address of your router you can view it in IP CAMERA TOOLS by selecting and right clicking on your camera, selecting “Network Configuration”, and noting down the “Default Gateway” IP address. This Default Gateway IP address is the the IP address of your router.

 

Gateway

 

If you cannot figure out your username, password or the IP address of your router, refer to your router’s manual. If you don’t have the manual on hand, you can obtain a list of default router IP addresses, usernames and passwords by going to our blogpost here.

 

Once logged in to your router look for an option called “Wireless Settings” or “Wireless LAN”. Once in the Wireless Settings look for and jot down what you have for the setting called “SSID”. Next, look for the setting “Wireless Mode” and make sure it is set to 806.11/bg, 806.11/g, or 806.11/b.

 

SSID & Wireless Mode

 

Next, look under the “Security Settings” under “Wireless Settings’ and jot down the “Encryption Method”, “Encryption Technique” and the “Shared Key”.

 

Router Example

 

3) Once you have the information about your network listed in step 2, log in to your camera while it is connected with the ethernet cable. To do this, open IP camera tools and double click on your camera, or enter your camera’s local IP address into your broswer. On the login page, enter the username and password for the camera (default username: “admin” / password: ” ” – leave password blank) and press “Login”.

 

You will notice that there are two “Login” buttons. If you are using IE, press the first “Login” button.
If you are using Firefox or Chrome, use the second “Login” button.

 

4) Once logged in to the Camera, look on the left panel and click on the option “For Administrator” (if using IE) or “Device Management” (if using Firefox or Google Chrome”). Then click on “Wireless Lan Settings”. Here, check the box next to “Using Wireless Lan”. Then, enter your “SSID”. Then, select your “Encryption” which is going to be (e.g., WPA/WPA2/WEP together with either TKIP/AES/TKIP-AES). Next, enter your “Shared Key”. Click “Submit” and let the Camera Reboot. Wait 30 seconds and then remove the ethernet/network cable.
Camera Firefox

 

If you are having trouble, set your wireless Encryption Method to WPA and your encryption technique to TKIP. I seem to have the best results using those settings.

 

5) Give the camera about 30 to 45 seconds to start up and you should start to see the green led on the front flashing much faster than. Open IP camera tools and the camera should appear. Once your camera goes wireless your camera will receive a new IP Address, you will need to use this new IP Address when setting up port forwarding. Now that you have the Wireless Setup working on your Foscam IP Camera, then you can go on to the next tutorial which shows you how to setup your Foscam so that it is accessible from anywhere on the internet.
Please continue on to the Guide To Setting Up Port Forwarding for Viewing Your Foscam Wireless Camera Over the Internet

This entry was posted on Sunday, April 11th, 2010 at 12:26 am and is filed under Foscam. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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