Due to recent exposure of Foscam cameras in the media, we feel it necessary to offer instructions on how to secure your Foscam cameras and urge all of our customers to take the below precautions as a matter of urgency. In order to keep your Foscam cameras secure and prevent various types of hacking and unauthorized access, please ensure to follow the steps outlined below, especially if you have set up port forwarding:
1. Make sure your camera has the latest firmware installed for your Foscam camera model. The latest firmware for Foscam cameras utilizes protection against brute force attackers. Any attacker attempting multiple wrong password attempts consecutively will be locked out. You can download the latest firmware at http://www.foscam.us/firmware.
2. Never use the default username or password for your Foscam camera. Once your camera is fully set up it is imperative to change both the default username and password.
3. Choose a username and password that is at least 8 – 10 characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and special characters.
4. Change your default port to a port in the 8100 or greater range. Hackers often target default ports and you do not want to make yourself an easy target. By using a non-standard port it will make it more difficult for hackers to find your camera.
5. Check the logs of your Foscam cameras often. Foscam cameras have embedded logs which allow you to see exactly which IP addresses are accessing the camera. You will be able to tell if an outsider has gained access to your camera.
If you have any questions, please do not hesitate to contact us. Our technicians are available 24 hours per day and 7 days per week. You can reach us at:
Email: [email protected] ’ [email protected] ’ [email protected]
Phone: US Toll Free: 1-800 930 0949
US/Canada Sales: (+1) 713 893 7869
US/Canada Support: (+1) 713 893 7866
UK Sales/Support: (+44) 203 627 0947
The team at Foscam US