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Important Message from Foscam Digital Technologies Regarding US Sales & Service

We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit

Setting Up Port Forwarding On Your Airport Extreme or Time Capsule (For Apple Mac/Macintosh)

Port Mapping for Airport.

1) Go to your finder and type in Airport in the search and find your Airport Utility program.
2) If it prompts you to be configured manually or not select Manual
3) Find the Advanced Tab at the top and select it
4) Choose the Port Mapping option here, or depending the “IPV6Firewall” (You will have one or the other)

When you try to access your camera over the internet when you are away from your local network, the external IP address to your router will be used. But, you need to be able to direct the incoming connection straight to your camera. This is particularly important when you want to address multiple cameras. You will add a special port number to the external IP address. Port mapping tells the router which device is accessed by which port. To start adding ports you must click the little “+” sign at the bottom and you will see something similar to the screen below.

In the dialog box that comes up, leave the ‘Choose a service” dropdown menu untouched. Enter the Private IP address for the camera, as it appears in IP Scanner. Assign a port number to the camera, that isn’t being used by anything else like 81, 82, 83, etc. (see Well known TCP and UDP ports used by Apple software products:

Be sure to click on the Update button after making these changes to upload them to your Airport.

Now go back to your cameras interface and under Basic Network Settings verify that the “Http Port” is the same as the port that you forwarded.

You should be just about done by now, you can try out your routers external IP Address which can be found on the router (or by googling “whatsmyip”) and at the end of it put the port of your camera for example port 81 (Example: And you should be done.

If you are having any trouble check out the detailed guide for PC’s as the process is very similar, yet the PC version is far more detailed and it may be able to help you.

Best Regards,

This entry was posted on Saturday, May 1st, 2010 at 11:08 am and is filed under Foscam. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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