Important Message from Foscam Digital Technologies Regarding US Sales & Service
We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at firstname.lastname@example.org.
For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.
Support and Frequently Asked Questions:
To help serve you better, we've created video guides and written tutorials on how to use and set up our cameras on our Support page. Please click here to view the setup videos and written guides.
We also have an FAQ (Frequently Asked Questions) page filled with common questions and answers.
RMA inquiries: email@example.com OR firstname.lastname@example.org
Shipping inquiries: Visit http://foscam.us/trackshipping OR mail to email@example.com
Sales or customer service inquiries: firstname.lastname@example.org
Technical Support: email@example.com
Vendor Returns: firstname.lastname@example.org
To request an RMA under warranty, please use the contact form below, or email email@example.com
Alternate Number: 713-893-7869