Important Message from Foscam Digital Technologies Regarding US Sales & Service
Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com
If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.
If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com or call 1-888-212-7538
Contact
Important Notice - Securing Your Foscam Cameras
Support and Frequently Asked Questions:
To help serve you better, we've created video guides and written tutorials on how to use and set up our cameras on our Support page. Please click here to view the setup videos and written guides.
We also have an FAQ (Frequently Asked Questions) page filled with common questions and answers.
Please click here to have a look at the FAQ and see if it answers your questions.
Email:
RMA inquiries: replacement@foscam.us OR returns@foscam.us
Shipping inquiries: Visit http://foscam.us/trackshipping OR mail to shipping@foscam.us
Sales or customer service inquiries: sales@foscam.us
Technical Support: support@foscam.us
Vendor Returns: vendorreturns@foscam.us
To request an RMA under warranty, please use the contact form below, or email support@foscam.us
