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We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at

For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit

8910W-ActiveX plugin not installing {SOLVED]

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8910W-ActiveX plugin not installing {SOLVED]

Postby peterschmidt » Tue Mar 19, 2013 4:40 am

Newly installed Windows 8 on my system. I have two Foscams, a 8910, and 9821.

Wenn i open the 9821 in IE10 the popup to install activeX appears and after installing it the 9821 works in IE

However with the 8910 in IE the popup to install the activeX plugin doesnt appear and i get a blank screen. Cant mangage the camera then.

What did i do to tackle the problem:

Flashed the latest FW en webUI for the 8910, and restored it to factory-settings. Still no popup to install activeX

Using mobile view, and the serverpush methode is ok.

Help wouldt be appreciated
Last edited by peterschmidt on Wed Mar 20, 2013 5:58 am, edited 1 time in total.
Posts: 29
Joined: Tue Feb 26, 2013 6:35 am

Re: 8910W-ActiveX plugin not installing

Postby Sweden » Tue Mar 19, 2013 11:16 am

I think you must go into the security settings in IE and lower the settings security (make sure it allows to install unsigned activex) etz. This is only needed this time. After the activex is installed you can put the settings back to original.
Posts: 6
Joined: Thu Jan 24, 2013 1:07 am

Re: 8910W-ActiveX plugin not installing [SOLVED]

Postby peterschmidt » Wed Mar 20, 2013 5:56 am

Problem is solved.

Wenn resetting the internet acces to 'normal' the plugin was de-activated. After enabling the plugin everything was ok.
Posts: 29
Joined: Tue Feb 26, 2013 6:35 am

Re: 8910W-ActiveX plugin not installing {SOLVED]

Postby thfabris » Thu Apr 04, 2013 6:14 am

Bom dia,
tenho um Laptop com sistema operacional windows 8, não consigo instalar o activeX no IE10, o windows fica bloqueando. Alguem pode me ajudar?
Posts: 1
Joined: Wed Apr 03, 2013 10:25 pm

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