Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



avi files corrupt?

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avi files corrupt?

Postby CarbJetKits » Sat Feb 02, 2013 8:49 am

when I record something it seems to create the avi file, but not really.

I set it to save to the desktop.
After recording, There is no file on the desktop.
But, when I go to the file dropdown box when clicking on the record button, I see the avi file.
I click from there to play the avi file, but the players do say they can not play the file.

I am on Windows 8 using IE
CarbJetKits
 
Posts: 6
Joined: Sat Feb 02, 2013 8:41 am
Location: USA

Re: avi files corrupt?

Postby CarbJetKits » Mon Feb 04, 2013 9:09 am

I can record using a different software, but not with what comes on the cd.

The software also has another problem as stated here:
post20545.html#p20545

would like to buy a few more of these camera's, but this got to work first.
CarbJetKits
 
Posts: 6
Joined: Sat Feb 02, 2013 8:41 am
Location: USA


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