Important Message from Foscam Digital Technologies Regarding US Sales & Service

We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at

For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit

Can't connect via Internet / Port Forwarding problems.

Users can ask and answer questions regarding Foscam IP Cameras

Moderators: mycam, FOSCAM

Can't connect via Internet / Port Forwarding problems.

Postby mahaguru » Sun Nov 25, 2012 2:51 pm

I just purchased FOSCAM F18918W IP WIRELESS CAMERA.

I can connect wireless via my router, but i can't connect via Internet.
i follow the instruction in every detail on port forwarding but i still cannot connect.

Here is my config.

I can access the cam using wireless with
I open an account with dyndns, and can access my router interface via internet either with ip address or with

But i can't access the cam via internet, either with IP ADDRESS:8090 OR

Under NAT , VIRTUAL SERVER CONFIG , there is this setup.

server name= camera
external port start =8090
external port end= 8090
protocol= TCP/UDP
internal port start=8090
internal port end = 8090
server ip address =
wan interface= ppp0

ROUTER is innacom w3400V .

What possibly can go wrong ?
Posts: 1
Joined: Sun Nov 25, 2012 2:33 pm

Re: Can't connect via Internet / Port Forwarding problems.

Postby munanhua » Tue Dec 04, 2012 11:23 pm

Hey there,
I came cross your post and just wondering if you have the solution? I am having the same problem right now.
Thank you very much!
Posts: 1
Joined: Tue Dec 04, 2012 11:20 pm

Re: Can't connect via Internet / Port Forwarding problems.

Postby TheUberOverLord » Wed Dec 05, 2012 12:15 am

IMHO, Ports 8080, 8090 and 80 are the very worst ports you can choose for any camera. Because they can conflict with ports used by your network equipment, when trying to access your cameras remotely.

You would be much better off using port 90, for example. But, you would not only need to change the port in the camera configuration, you would also need to change your port forwarding to use this port as well.

That said. Can you access port 8090 from within your local network using this:

Does it show port 8090 as open?

Posts: 13105
Joined: Fri Jun 22, 2012 11:52 pm

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 4 guests