Important Message from Foscam Digital Technologies Regarding US Sales & Service

Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to or call 1-844-344-1113.

If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to, or call 1-888-212-7538

If you are subscribed to Foscam Cloud (, please contact for support.

If you currently use the manufacturer's cloud service ( or linked in any way to, you will need to contact them directly for support, at


Users can ask and answer questions regarding Foscam IP Cameras

Moderators: mycam, FOSCAM


Postby edw » Sun Feb 26, 2012 5:51 pm

After updating firmware & web interface, when I try to install active-x controll DVM_IPCam2.ocx. IE8 locks up. I am using XP Pro. IP Cam Tool: 0,0,7,7 IP Cam Active-X 0,0,0,36 Sys Firmware Web UI Any HELP?
Posts: 1
Joined: Sun Feb 26, 2012 5:45 pm

Re: DVM_IPCam2.ocx

Postby iamjay » Mon Feb 27, 2012 10:35 am

That's an ie8 problem. Clear your files, do ie8 reset in tools, last tab, then try again.
Posts: 66
Joined: Mon Feb 13, 2012 8:25 pm

Re: DVM_IPCam2.ocx

Postby pszwec » Tue Feb 28, 2012 11:36 am

This worked for me in IE 9.

Tools, Internet Options, Advanced Tab, Reset button.
Posts: 5
Joined: Wed Feb 22, 2012 1:48 pm

Re: DVM_IPCam2.ocx

Postby lilla » Tue May 01, 2012 2:59 am

When I tried to access the camera (FI8910W) using Internet Explorer (v9) I got this message:

Internet Explorer Add-on Installer Security Warning (title)
Windows has found a problem with this file
Name: DVM_ipcAM2.OCX
Publisher Unknown
This file was blocked because it does not have a valid digital signature that verifies the publisher.

I first tried all of the suggestions in the article below. The problem persisted. This machine is using the default ActiveX Settings (Internet Options > Security settings > Reset all zones to default level), as are several other machines, none of which experience this problem.

Then I stumbled upon the idea below and it worked for me!

Internet Options > Advanced tab > Security section.
[x] Allow software to run or install even if the signature is invalid (def=unchecked)
Click Apply.

I tried to access the camera (FI8910W) again, and this time the Foscam ActiveX control (DVM_IPCam2.ocx v0.0.0.39) installed. Yeah! After this I went back and unchecked the security setting above.

Environment: Windows 7 32-bit, Internet Explorer 9 32-bit, FI8910W

Note. Three other machines running Win7/IE9 and one machine running WinXP/IE8 have accessed this camera and did not experience this problem.

I have since come across two more PCs with the same issue, and the same solution. One was running WinXP, the other running Vista.

I hope this suggestion might help someone else.

When I investigated, I found that the machines that were able to install this .ocx without any problems ALREADY had the setting below UNCHECKED.
[_] Allow software to run or install even if the signature is invalid

So, for whatever reason, some machines have this setting checked, while others have it unchecked.

Last edited by lilla on Thu May 03, 2012 4:32 pm, edited 4 times in total.
Posts: 71
Joined: Mon Apr 23, 2012 10:24 pm

Re: DVM_IPCam2.ocx

Postby gabcaly » Tue May 01, 2012 7:28 am

I solved the same problem as suggested you ! Thanks

for FI8905w camera in IE 9 64bit W7 ultimate ;)
Posts: 7
Joined: Mon Apr 30, 2012 9:34 am

Re: DVM_IPCam2.ocx

Postby Rico » Thu May 03, 2012 9:44 am

Posts: 106
Joined: Wed Sep 28, 2011 4:46 pm

Re: DVM_IPCam2.ocx

Postby tgarrity » Tue Aug 28, 2012 10:14 am

Awesome Lilla, worked for me too, thanks!! I went back and unchecked the Security option after the installation, and the page comes up fine afterwards also.

Posts: 6
Joined: Sun Mar 27, 2011 11:11 am

Re: DVM_IPCam2.ocx

Postby LOuis-Cl@ude » Sun Jun 07, 2015 4:13 am


My camera is a FI8910W, i'm trying to use activeX foscam access with Internet Explorer v11, and my computer is a Windows 8.1 64 bits
(with Google Chrome, i've no problem.

I tried all of the security suggestions in the article below. The problem is persisting !!

help me please :(

Posts: 1
Joined: Sun Jun 07, 2015 3:52 am

Re: DVM_IPCam2.ocx

Postby mkrajews » Mon Jun 22, 2015 9:51 am

Yep, same problem here.

Get an error message saying "A website add-on for this website failed to run".

No problem access the camera on Friday, but can't today. Changed system date, etc. and no success.

Any ideas anyone?

(FI8910W, using activeX foscam access with Internet Explorer v11, computer is a Windows 7 bits)

Posts: 1
Joined: Mon Jun 22, 2015 9:46 am

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