Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



F18918W Color Issue

General discussion regarding Foscam IP Cameras

F18918W Color Issue

Postby tteddo » Sat Jun 18, 2011 9:43 am

I purchased a F18918W a couple of weeks ago and it appeared to be missing green. Reds and blues show fine. As a result the video appeared to be really washed out. Trees like like they have snow on them instead of leaves. I returned it and ordered another one and it has the same problem? Is there any way to adjust this or is it defective? See screenshot.
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F18918W Color
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tteddo
 
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Re: F18918W Color Issue

Postby Razor512 » Sat Jun 18, 2011 2:07 pm

The cameras lack an IR corrected lens, because of this, they allow in all IR light instead of just the light that the LED's will be producing. This causes the picture to be washed out since the sun puts out a lot of IR light.
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Re: F18918W Color Issue

Postby vin » Sat Jun 18, 2011 11:26 pm

Does anyone know if there is a compatible corrected IR lens available for purchase to fix this problem for the F918W?
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Re: F18918W Color Issue

Postby tteddo » Sun Jun 19, 2011 12:11 pm

Razor512 wrote:The cameras lack an IR corrected lens, because of this, they allow in all IR light instead of just the light that the LED's will be producing. This causes the picture to be washed out since the sun puts out a lot of IR light.

Is there a way to adjust for that? I only see brightness and contrast. Maybe a secret gamma correction?
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Re: F18918W Color Issue

Postby Razor512 » Sun Jun 19, 2011 1:48 pm

nope no way to adjust for it other than getting a ir corrected lens.

The 8905 uses a cs mount lens http://cgi.ebay.com/4mm-Fixed-Iris-Lens ... 5882744d2b

I will see if I can get info on the exact lens mount used in the 8918
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Re: F18918W Color Issue

Postby tteddo » Sun Jun 19, 2011 2:53 pm

Razor512 wrote:I will see if I can get info on the exact lens mount used in the 8918

Great! Thanks!
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Re: F18918W Color Issue

Postby vin » Sun Jun 19, 2011 4:38 pm

I'll stay tuned for the 918W Lens! Thanks!
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Re: F18918W Color Issue

Postby Razor512 » Mon Jun 20, 2011 1:56 am

I searched around and was unable to find any ir corrected lenses that were for anything smaller than a cs mount lens

the lenses used by the 8918 and 8904 are these

http://cgi.ebay.com/MTV-3-6MM-CCTV-IR-L ... 41518339af

I was wondering, does anyone here have a DSLR ir filter that attackes over the lens, if so can they test it out on the camera. if it works then it may be possible to stick one in front of the camera
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Re: F18918W Color Issue

Postby dinosinc » Wed Jun 22, 2011 3:44 pm

can anyone confirm that this lens will work in a 905
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=380145782059

it will probably months before foscam fixes the software for the colour issue
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Re: F18918W Color Issue

Postby Razor512 » Wed Jun 22, 2011 6:55 pm

yes that will fit.

there is no software fix for the color, you need a ir corrected lens like the one you linked to in order to correct the color
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