Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



FI18910W remote fail at ****.myfoscam.org

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FI18910W remote fail at ****.myfoscam.org

Postby robphoto » Sun Nov 25, 2012 1:20 pm

Remote access at ****.myfoscam.org:88 worked until I attempted to set up DDNS at no-ip.com. The attempt failed (as far as I could tell) so I deleted the account at no-ip.com and set it to "none" on DDNS page, BUT now I can't access my unit at ****.myfoscam.org:88
On Device Status page, it says "Foscam succeed http...."
I rebooted but still no remote access as before.

How can it get it back???
robphoto
 
Posts: 2
Joined: Mon Nov 12, 2012 12:43 pm

Re: FI18910W remote fail at ****.myfoscam.org

Postby robphoto » Sun Nov 25, 2012 3:42 pm

Cancel that... problem was due to unrelated pilot error...
robphoto
 
Posts: 2
Joined: Mon Nov 12, 2012 12:43 pm

Re: FI18910W remote fail at ****.myfoscam.org

Postby ltse168 » Mon Nov 26, 2012 12:44 pm

Hi Robphoto,
I have the same problem. Everything works fine until this Thanksgiving weekend. I cannot access remotely by putting in xxxxx.myfoscam.org:8800 or IP address anymore. Can you give me detail description on how to fix the problem.

Many Thanks,

Lewis
ltse168
 
Posts: 4
Joined: Fri Nov 16, 2012 1:14 pm


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