Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



FI8910 - Wireless Connection Just Stopped

Users can ask and answer questions regarding Foscam IP Cameras

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Re: FI8910 - Wireless Connection Just Stopped

Postby TheUberOverLord » Thu Nov 29, 2012 1:07 pm

Not sure any more troubleshooting would be worth the time in this case.

As one example, is this were also the case here. It might be still possible to get a strong signal with the camera near the Router/AP:

http://foscam.us/forum/fi8918w-wifi-not-working-t3529.html#p16450

So, most likely unless this person would like to tinker with the inside of the camera? They would be better off to get a RMA# from Foscam Customer Service and get a replacement camera. ASAP.

It's important to note, that this camera WAS working just fine in the past, where the camera was located and only recently failed to do the same.

Don
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