Important Message from Foscam Digital Technologies Regarding US Sales & Service

Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.

If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com or call 1-888-212-7538

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.


Foscam and Amcrest

General discussion regarding Foscam IP Cameras

Foscam and Amcrest

Postby LOZ » Mon Feb 01, 2016 10:00 am

I used to regularly get email sale offers for Foscam cameras. For some time now I've only received offers for Amcrest cams. What's going on? I have a long history with Foscam and am familiar with the different models; however, I don't have any history with Amcrest. What's the relationship between Foscam and Amcrest? Why don't I get offers on Foscam cams anymore?
LOZ
 
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Joined: Fri Dec 23, 2011 6:10 pm

Re: Foscam and Amcrest

Postby TheUberOverLord » Sun Feb 07, 2016 7:01 pm

Resellers can sell other things.

Foscam.us is a Foscam Reseller.

Ever see a car dealership that sells more than one car brand on the same car lot? No difference.

Additionally, there maybe time periods where some brands have heavier marketing campaigns when a Reseller is selling multiple brands.

Don
TheUberOverLord
 
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Re: Foscam and Amcrest

Postby yooseeapp » Mon Sep 19, 2016 2:43 am

It seems Amcrest website is down/offline for no reason.

The website shows sql error:
There has been an error processing your request
SQLSTATE[HY000] [2002] Connection refused

Trace:
#0 /home/yradmin/public_html/amcrest.com/lib/Zend/Db/Adapter/Pdo/Mysql.php(96): Zend_Db_Adapter_Pdo_Abstract->_connect()
#1 /home/yradmin/public_html/amcrest.com/lib/Varien/Db/Adapter/Pdo/Mysql.php(320): Zend_Db_Adapter_Pdo_Mysql->_connect()
#2 /home/yradmin/public_html/amcrest.com/lib/Zend/Db/Adapter/Abstract.php(459): Varien_Db_Adapter_Pdo_Mysql->_connect()
#3 /home/yradmin/public_html/amcrest.com/lib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SET NAMES utf8', Array)
#4 /home/yradmin/public_html/amcrest.com/lib/Varien/Db/Adapter/Pdo/Mysql.php(428): Zend_Db_Adapter_Pdo_Abstract->query('SET NAMES utf8', Array)
#5 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource.php(169): Varien_Db_Adapter_Pdo_Mysql->query('SET NAMES utf8')
#6 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource.php(110): Mage_Core_Model_Resource->_newConnection('pdo_mysql', Object(Mage_Core_Model_Config_Element))
#7 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(320): Mage_Core_Model_Resource->getConnection('core_write')
#8 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(350): Mage_Core_Model_Resource_Db_Abstract->_getConnection('write')
#9 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(335): Mage_Core_Model_Resource_Db_Abstract->_getWriteAdapter()
#10 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(360): Mage_Core_Model_Resource_Db_Abstract->_getReadAdapter()
#11 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Resource/Db/Collection/Abstract.php(134): Mage_Core_Model_Resource_Db_Abstract->getReadConnection()
#12 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Config.php(1354): Mage_Core_Model_Resource_Db_Collection_Abstract->__construct(Object(Mage_Core_Model_Resource_Website))
#13 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Config.php(1386): Mage_Core_Model_Config->getModelInstance('core_resource/w...', Object(Mage_Core_Model_Resource_Website))
#14 /home/yradmin/public_html/amcrest.com/app/Mage.php(490): Mage_Core_Model_Config->getResourceModelInstance('core/website_co...', Object(Mage_Core_Model_Resource_Website))
#15 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Abstract.php(208): Mage::getResourceModel('core/website_co...', Object(Mage_Core_Model_Resource_Website))
#16 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/Abstract.php(213): Mage_Core_Model_Abstract->getResourceCollection()
#17 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/App.php(608): Mage_Core_Model_Abstract->getCollection()
#18 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/App.php(466): Mage_Core_Model_App->_initStores()
#19 /home/yradmin/public_html/amcrest.com/app/code/core/Mage/Core/Model/App.php(349): Mage_Core_Model_App->_initCurrentStore('', 'store')
#20 /home/yradmin/public_html/amcrest.com/app/Mage.php(683): Mage_Core_Model_App->run(Array)
#21 /home/yradmin/public_html/amcrest.com/index.php(152): Mage::run('', 'store')
#22 {main}
yooseeapp
 
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Re: Foscam and Amcrest

Postby tedmac » Mon Nov 28, 2016 12:54 pm

Please see my post: counterfeit-baby-monitor-t19228.html

I bought a baby monitor from Foscam.ca back in April, and I'm now being told by Foscam China that the model is a fake. What is going on here?
tedmac
 
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