Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



Foscam FI9826W - Zoom

General discussion regarding Foscam IP Cameras

Foscam FI9826W - Zoom

Postby jwagner010 » Mon Dec 02, 2013 2:07 pm

The product description for the Foscam FI9826W says:

"The Foscam FI9826W is Foscam's first 1.3 megapixel indoor camera with 3x optical zoom. The optical zoom feature allows you to physically zoom in on objects with amazing clarity and without losing picture quality."

It is not clear to me if I can control the zoom electronically from the web interface or supported smartphone apps, or do I physically need to turn/zoom the lens on the camera to make it zoom in?
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Re: Foscam FI9826W - Zoom

Postby TheUberOverLord » Mon Dec 02, 2013 2:27 pm

jwagner010 wrote:The product description for the Foscam FI9826W says:

"The Foscam FI9826W is Foscam's first 1.3 megapixel indoor camera with 3x optical zoom. The optical zoom feature allows you to physically zoom in on objects with amazing clarity and without losing picture quality."

It is not clear to me if I can control the zoom electronically from the web interface or supported smartphone apps, or do I physically need to turn/zoom the lens on the camera to make it zoom in?

Electronically/software.

Please read the users manual for more details:

http://www.foscam.com/Private/ProductFiles/01_IP%20Camera%20User%20Manual_English.zip

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