Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



Foscam Support - Google Chrome

Users can ask and answer questions regarding Foscam IP Cameras

Moderators: mycam, FOSCAM

Foscam Support - Google Chrome

Postby DMac » Sat Jul 06, 2013 10:50 am

OK, this is frustrating. Just switched over from Firefox to Chrome, as I would expect the Foscam extension for Chrome was not installed and as with Firefox you get the warning above the login box on the startup screen saying "Plugins are not found - Click to me to download". The frustrating point here is that Chrome then automatically forbids you to download it.

I've looked far and wide and cannot find the plugin I require to download and then install into Chrome (that bit is easy but without access to the plugin I'm stumped).

Anyone any idea where I can download the plugin/extension or can someone point me in the right direction?

Many thanks in advance

Dave
DMac
 
Posts: 76
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Re: Foscam Support - Google Chrome

Postby Kamich » Sat Jul 06, 2013 11:01 am

I remember seeing a video that will exactly answer you question. I believe that it may have been in the support section of the foscam site.
If you don't find it there search "youtube". If I find it I will let you know where it is.
Kamich
 
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Joined: Sat Jul 06, 2013 12:07 am

Re: Foscam Support - Google Chrome

Postby Kamich » Sat Jul 06, 2013 11:09 am

Try this Dave.
Watch the basic setup video.
http://foscam.us/h264-setup-videos
Kamich
 
Posts: 3
Joined: Sat Jul 06, 2013 12:07 am

Re: Foscam Support - Google Chrome

Postby DMac » Sat Jul 06, 2013 11:28 am

Kamich

Many thanks - sorted. Strange that when downloaded the plugin did not (and still does not) show itself in the download window of Chrome but does exist in the download folder!!!!

Solved.

Dave
DMac
 
Posts: 76
Joined: Sun Jan 27, 2013 5:59 am


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