Important Message from Foscam Digital Technologies Regarding US Sales & Service

Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.

If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com or call 1-888-212-7538

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.


New IP Search Tool released

Users can ask and answer questions regarding Foscam IP Cameras

Moderators: mycam, FOSCAM

New IP Search Tool released

Postby FOSCAM » Fri Jul 03, 2015 3:56 am

Dear everyone,

Good days!
A new IP Search Tool has been released. You can go to our FTP or our download center to get it.
Official Download Center: http://www.foscam.com/down4.aspx

Equipment Search Tool for Mac
Version: 1.0.0.3
Main new Features :
===========
1) Change a new logo
2) The tool's name changed to "Equipment Search Tool", the icon name of the desktop is Seach Tool
3) The "Type" change to "IPC" and "NVR"
4) Fixed the port-restricted, configure fail issues on the "Network Configuration",
5) Fixed the IPC cann't upgrade via the tool issue, optimized the return result.
6) Update the language file

Equipment Search Tool for Windows
Version: 1.0.0.5
Main New features:
===========
1) Change a new logo
2) The tool's name changed to "Equipment Search Tool", the icon name of the desktop is Seach Tool
3) The "Type" change to "IPC" and "NVR"
4) Disable F1 alert information, adjust selection order when pressing the Tab key
5) Fixed the port restriction issues on the "Network Configuration".

Have a nice day.

Foscam Technical Support
FOSCAM
 
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