Important Message from Foscam Digital Technologies Regarding US Sales & Service
We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at email@example.com.
For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.
I have the Foscam F18910W and am using a mac computer. I can't get any audio at all. I have downloaded the VLC several times but there is NOT a screen that pops up to allow me to select the "mozilla". I cannot get any sound at all. Anyone have any ideas on how to get audio?
New firmware would be released to solve audio problem soon. Could you please help to test audio is working or not on MAC Lion OS with the new firmware? URL: http://foscam3.3322.org:9150/ User：admin pwd：admin
I have the same problem. I'm use both Firefox and Safari on a MacBook Pro running Lion and while I can see the video from the F18910w, I can not get audio to work. Note, the latest VLC does not ship a plugin for either firefox or safari.
So is audio supposed to work on a Mac running Lion, Firefox and the latest VLC (2.0.3)? I can get video just fine on the browser and I can control the camera, I just can not get audio. Please tell me exactly how to enable audio.