Important Message from Foscam Digital Technologies Regarding US Sales & Service

We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at

For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit

Videostream.cgi freezing on Chrome

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Videostream.cgi freezing on Chrome

Postby Rob » Tue Jul 03, 2012 6:54 pm

Hi. I'm hoping you can help me.
When I go to on Chrome, it now just freezes on the first picture. if I keep hitting refresh it updates the picture. This just recently started doing this, it used to work fine about 2 weeks ago, and in fact, it still works on Firefox by streaming the avi file.
To give a bit of a network Background - it is a true Foscom, on the latest firmware (I believe its the latest).
Device ID 00606E8F6BB2
Device Firmware Version
Device Embeded Web UI Version

I'm also using a linux server that is running gmotionlive and it is successfully saving the avi files locally and when I play the files through kmplayer, it plays fine. Gmotionlive gets the feed from that same videostream url so this further supports that it appears to be localized to just Google CHROME (well, and I.E. but that has never worked, it just wants to download the .cgi file rather than streaming it).

Has anyone else been suddenly having Chrome issues? I have 4 computers and all of them suddenly can't use Chrome to watch the videostream.cgi. I tried disabling the internal flash player version and install the separate flash player version but it did not work.

I know this is more a Google Chrome question, but the forum user base here is more likely to have seen similar issues than someone over on the Google chrome forum.
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Joined: Tue Jul 03, 2012 6:42 pm

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