Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



Newer FI8910W having wifi problems/rebooting?

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Newer FI8910W having wifi problems/rebooting?

Postby jpiszcz » Fri Apr 05, 2013 9:32 am

Hi,

I have several foscams now and the most recent order the camera seems to keep dropping off of WiFi, I have two older FI8910W' (one black and one white) and they work great!

1. foscam 9820w
2. foscam FI9810W (ordered last year)
3. foscam FI9810W (ordered last year)
4. foscam FI8918W (ordered a couple years ago)
5. foscam fi8910W (new firmware/interface/look to this one also keeps dropping off of wi-fi)?

The new FI8910W seems to have a new blue-colored interface but it keeps dropping off Wi-Fi and/or it keeps rebooting itself.

Is there a new firwmare fix for this?
My info is as follows:

Device ID 006XXXXXXX (omitted)
Device Firmware Version 11.37.2.49
Device Embeded Web UI Version 2.0.10.3


Does anyone know if there a known issue with the newer model FI8910Ws?

Thanks in advance.
jpiszcz
 
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Re: Newer FI8910W having wifi problems/rebooting?

Postby pcfishhk » Fri Apr 19, 2013 5:31 pm

I just bought a 8910W model. It shipped with 11.37.2.48 firmware. It connects to the WIFI after 30 minutes each boot, which I initially thought it is not working at all.

I read a lot of forums and finally, I tried flash it with 11.37.2.46. It is working perfectly now. It connects to WIFI instantly after reboot.
pcfishhk
 
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Joined: Fri Apr 19, 2013 5:22 pm

Re: Newer FI8910W having wifi problems/rebooting?

Postby TheUberOverLord » Fri Apr 19, 2013 6:26 pm

pcfishhk wrote:I just bought a 8910W model. It shipped with 11.37.2.48 firmware. It connects to the WIFI after 30 minutes each boot, which I initially thought it is not working at all.

I read a lot of forums and finally, I tried flash it with 11.37.2.46. It is working perfectly now. It connects to WIFI instantly after reboot.


While this may solve one issue, downgrading could open you up to another issue.

http://www.pcworld.com/article/2033821/ ... s-say.html

More details: http://www.openipcam.com/forum/index.php/topic,534.0.html

Also, please see this: http://foscam.us/forum/fi8918w-takes-10-minutes-to-connect-to-router-t3698.html#p25322

Don
TheUberOverLord
 
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Re: Newer FI8910W having wifi problems/rebooting?

Postby pcfishhk » Fri Apr 26, 2013 8:30 am

@Don,

Thanks for the tips!

The 11.37.2.46 firmware is vulnerable to the //proc/kcore core dump issue. Just disabled Port-Forwarding on it. I need to figure out another way to solve my WIFI issue with new firmware >.<
pcfishhk
 
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