Important Message from Foscam Digital Technologies Regarding US Sales & Service
We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at firstname.lastname@example.org.
For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.
I have the same problem. I'll be able to access the camera via internet (myfoscam.org) for a while and then it will not be accessible. I can access it at home over wireless using the camera tool. It's like it's losing the DDNS. Can someone please help? Forgot to add, I'm on Comcast with a Cisco router. I don't have the model handy at the moment (I'm at work). I got the camera 2 weeks ago and have updated the firmware (got the latest firmware Version 188.8.131.52 and UI). Correct me if I'm wrong but if I can access it for a while using DDNS/myfoscam.org:88, doesn't that mean that port forwarding is correct? If so, how could it be dropping DDNS? Thanks
I have owned three FI8910W cameras for over a year. I am able to access each of these through the myfoscam.org DDNS server. These still work great today.
I have added two more cameras to my collection and cannot get either of them to work through this DDNS server. I am able to connect to each of them using the IP address assigned by my internet service provider though.
All five of these cameras are using the same router, the port forwarding is configured in the same manner, and each is configured with a unique external port.
Is there any reason for this?
Do you have any suggestion(s) for a corrective action?