Important Message from Foscam Digital Technologies Regarding US Sales & Service

We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at

For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit DDNS does not connect

Users can ask and answer questions regarding Foscam IP Cameras

Moderators: mycam, FOSCAM DDNS does not connect

Postby quickbike » Wed Jan 16, 2013 1:54 pm


Well, this is my second Foscam FI8910W and it won't connect to the DDNS. My first camera works fine.

My UPnP connects and I have the ports forwarded. I also checked that the camera is valid.

The DDNS Status always shows as: No Action

Any support would be appreciated. Thanks!
Posts: 1
Joined: Wed Jan 16, 2013 1:49 pm

Re: DDNS does not connect

Postby FOSCAM » Sun Jan 20, 2013 10:54 am


Please try to give a reset to camera.
It may help you.
Posts: 766
Joined: Thu Nov 03, 2011 9:11 pm

Re: DDNS does not connect

Postby john510 » Sun Jan 20, 2013 3:36 pm

mine does not work either it says its valid but when I try the url I get squat!
Posts: 11
Joined: Fri Jan 18, 2013 11:02 am

Re: DDNS does not connect

Postby RanMan » Wed Jan 23, 2013 9:33 am

I have the same problem. I'll be able to access the camera via internet ( for a while and then it will not be accessible. I can access it at home over wireless using the camera tool. It's like it's losing the DDNS. Can someone please help?
Forgot to add, I'm on Comcast with a Cisco router. I don't have the model handy at the moment (I'm at work). I got the camera 2 weeks ago and have updated the firmware (got the latest firmware Version and UI).
Correct me if I'm wrong but if I can access it for a while using DDNS/, doesn't that mean that port forwarding is correct? If so, how could it be dropping DDNS?
Posts: 1
Joined: Wed Jan 23, 2013 9:31 am

Re: DDNS does not connect

Postby cbelle » Wed Jan 23, 2013 12:17 pm

Make sure you port forward both HTTP and media port (if your camera has it) in your router.

Always add the HTTP port number at the end of the DDNS.
Posts: 18
Joined: Tue Jan 15, 2013 8:49 pm

Re: DDNS does not connect

Postby pschweiss » Mon Dec 23, 2013 9:52 am

I have owned three FI8910W cameras for over a year. I am able to access each of these through the DDNS server. These still work great today.

I have added two more cameras to my collection and cannot get either of them to work through this DDNS server. I am able to connect to each of them using the IP address assigned by my internet service provider though.

All five of these cameras are using the same router, the port forwarding is configured in the same manner, and each is configured with a unique external port.

Is there any reason for this?

Do you have any suggestion(s) for a corrective action?

Thanks in advance for your help!
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Joined: Mon Dec 23, 2013 9:37 am

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