Important Message from Foscam Digital Technologies Regarding US Sales & Service

Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.

If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com or call 1-888-212-7538

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.


Hard Reset / Unable to Log In

Users can ask and answer questions regarding Foscam IP Cameras

Moderators: mycam, FOSCAM

Hard Reset / Unable to Log In

Postby ultrajones » Sun Aug 06, 2017 1:49 pm

I hard reset my FI9826W cameras but now I am unable to log in using admin and an empty password. Does anyone know if the default password is different in the newer firmware versions? I know the reset worked because the cameras are now back to port 443. Please help.

Regards,
Ultrajones
ultrajones
 
Posts: 18
Joined: Tue Jul 24, 2012 7:35 pm

Re: Hard Reset / Unable to Log In

Postby ultrajones » Sun Aug 06, 2017 3:51 pm

I was able to resolve this issue by throwing them into the trash. I will *never* purchase anything that even looks like it came from Foscam again.
ultrajones
 
Posts: 18
Joined: Tue Jul 24, 2012 7:35 pm


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