On the 8910, the IR never turns on even when pointed at total darkness. It did come on once, half way through a panning operation but then it went off again. Before I ask for a replacement unit, I thought I would ask if there is anything I'm doing wrong. I keep clicking the IR button but nothing happens, even in darkness.
This is a replacement camera for a camera that was faulty. The IR on this camera will occasionally start flashing on and off repeatedly and every time it does, it makes a clicking noise and generates another video file as if motion was detected. It does this even in an empty room with absolutely no motion or light changes. Is this a faulty camera as well? I already paid return shipping on the first faulty camera without being reimbursed and now it appears both cameras are bad. Is this behavior typical of these cameras under certain lighting conditions. Should I request a replacement?
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- Joined: Tue May 15, 2012 6:05 pm
I also have two of the 8910 camera's one of which works fine but the other started having issues with the IR not turning on when the room gets dark. I can manually turn the IR off and back on and most of the time that corrects it. I have not talked to support about this issue.
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- Joined: Sat May 19, 2012 2:11 pm
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