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Re: 8910w hanging / rebooting based on image data?

PostPosted: Wed Sep 18, 2013 5:18 pm
by TheUberOverLord
Have others who have done the upgrade, noticed this as well? The brighter night vision?

z288171 wrote:Sorry, forgot to say that this is a 8906 camera.

One thing I have noticed, is the camera is a lot more sensitive to light at night when the security light comes on.

Will need to play with the settings to get it right.

Ben.

Don

Re: 8910w hanging / rebooting based on image data?

PostPosted: Wed Sep 18, 2013 6:10 pm
by InTheDark
An email reply from foscamdigitaltech (the eBay arm of Foscam) indicates that they are now able to make the upgrade corrections to the DSP. They offered to send me cameras that have been upgraded and tested. Just FYI.

jreberry and Don, you have PMs.

Re: 8910w hanging / rebooting based on image data?

PostPosted: Wed Sep 18, 2013 11:28 pm
by jreberry
InTheDark, congrats on your response. That is exactly the resolution I originally proposed to Foscam.us. I'm glad you were able to get a reasonable resolution. From your experience, foscamdigitaltech seems to be more accommodating than Foscam.us.

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 2:31 am
by z288171
An update this morning (uk time).

The camera stayed on all night without resetting and is still on (13 hours)

Brightness and contrast was set at 6 and 4 and got quite a bit of the foxes setting the light off.

So far so good, will see what happens during the day. Doesn't look like it is going to be a sunny day in London today but it may brighten up later.

Don,

The only thing I could put in the instructions would be the front lens cover when screwing it back on. People need to be careful they don't cross thread it as the aluminium/ aluminum threads are quite small.

Also, it may sound trivial, but test the camera before it is put back where it came from. You don't want to climb up a ladder to reconnect it to find the camera lens is in upside down.

Apart from that, it is pretty straight forward.

The screws that hold it together are not the best quality and to take care unscrewing them.

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 4:02 am
by bobmoss
TheUberOverLord wrote:I have a request for anyone who has successfully connected to the camera with the update cable.

When you connect the camera 3 USB devices are created on your Windows system. Could someone check to see what the USB Device Class Definition for Video Devices are?


Hi Don,

I've just used USBDview from NirSoft to produce a report of the USB devices that were installed. There seems to actually be 4 installed.

The report it in HTML format so I will PM you the file and you can extract what info you need.

Bob.

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 4:07 am
by bobmoss
OK, here is a zip file containing the HTML report.

Hope this helps.

Bob.

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 4:17 am
by nagnal
Could you send me a link thru PM? Thanks.

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 8:01 am
by TheUberOverLord
z288171 wrote:An update this morning (uk time).

The camera stayed on all night without resetting and is still on (13 hours)

Brightness and contrast was set at 6 and 4 and got quite a bit of the foxes setting the light off.

So far so good, will see what happens during the day. Doesn't look like it is going to be a sunny day in London today but it may brighten up later.

Don,

The only thing I could put in the instructions would be the front lens cover when screwing it back on. People need to be careful they don't cross thread it as the aluminium/ aluminum threads are quite small.

Also, it may sound trivial, but test the camera before it is put back where it came from. You don't want to climb up a ladder to reconnect it to find the camera lens is in upside down.

Apart from that, it is pretty straight forward.

The screws that hold it together are not the best quality and to take care unscrewing them.

Created a new copy of the instructions with your comments included.

Sent it via PM.

Don

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 8:04 am
by TheUberOverLord
nagnal wrote:Could you send me a link thru PM? Thanks.

You are very welcome.

Sent via PM.

Don

Re: 8910w hanging / rebooting based on image data?

PostPosted: Thu Sep 19, 2013 8:14 am
by TheUberOverLord
bobmoss wrote:
TheUberOverLord wrote:I have a request for anyone who has successfully connected to the camera with the update cable.

When you connect the camera 3 USB devices are created on your Windows system. Could someone check to see what the USB Device Class Definition for Video Devices are?


Hi Don,

I've just used USBDview from NirSoft to produce a report of the USB devices that were installed. There seems to actually be 4 installed.

The report it in HTML format so I will PM you the file and you can extract what info you need.

Bob.

Thanks so much Bob.

What perplexed me about this is that everyone is referencing this DSP chip name as a V399. Including Foscam. There is no such DSP chip with a name of "V399" worldwide, that I can find or locate a reference to.

The USB Video devices that are added when you connect the USB update cable. Are confirming, that in fact this is a :

ARK3399 - Made by Arkmicro Technologies Inc.

USB 2.0 PC Camera Controller. Contains everything, DSP, USB Interface, OV7740 camera sensor. Basically everything on one PCB ("Printed Circuit Board").

For those that care. Links about this USB camera controller:

Specs Translated from Chinese using Google Translate:

http://translate.google.com/translate?hl=en&sl=zh-CN&u=http://wenku.baidu.com/view/fd9d887ef46527d3240ce078.html&prev=/search%3Fq%3D%2522ARK3399%2522%26start%3D10%26sa%3DN%26biw%3D1366%26bih%3D599

Someone selling these standalone camera modules in China, Chinese translated as well:

http://translate.google.com/translate?sl=zh-CN&tl=en&prev=_t&hl=en&ie=UTF-8&u=http://detail.1688.com/offer/1166729971.html&act=url

Code: Select all
Product: USB2.0 PC CAMERA
Manufacturer: ARKMICRO
uvcvideo: Found UVC 1.00 device USB2.0 PC CAMERA (18ec:3399)

I will do some searching and see if I can locate any instructions that might be able to be executed to the camera using .cgi commands to see if there is any way to query what the current DSP firmware version level is. So that it might be possible to determine if your camera may need to be upgraded or to at least confirm that your camera with this issue should be upgraded.

There also is a box computer called ARK-3399 which makes searching for this chip, more complex then it might have been, without that box computer. Having a similar name.

Don