Important Message from Foscam Digital Technologies Regarding US Sales & Service



We, Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at support@foscam.us.


For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture. For more information, please visit www.Amcrest.com.



wireless lan setting not working

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wireless lan setting not working

Postby otis2k » Fri Dec 14, 2012 7:07 pm

FI8910w wireless IP camera not connecting to router (linksys E900/ wireless-N300 router). Camera works fine (hard wired) till LAN line is removed. No wireless is working. Encryption does not match camera wireless settings. All Prior set up steps works fine to this point.
otis2k
 
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Re: wireless lan setting not working

Postby TheUberOverLord » Fri Dec 14, 2012 7:17 pm

otis2k wrote:FI8910w wireless IP camera not connecting to router (linksys E900/ wireless-N300 router). Camera works fine (hard wired) till LAN line is removed. No wireless is working. Encryption does not match camera wireless settings. All Prior set up steps works fine to this point.


What does the bottom of the camera say "VNT" or "FR"?

Is your Router/AP only in 802.11n mode?

What are the current System and Web UI Firmware versions in your camera?

Don
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