Amcrest IP Cameras


Important Message from Foscam Digital Technologies Regarding US Sales & Service


Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

 

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.


If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a massive loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.comsales@amcrest.com or call 1-888-212-7538

 

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.
 

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.

 



Foscam Cloud Pricing


 

Simple pricing, no surprises.


 

 

 

 

 

 

IS THERE A LONG-TERM CONTRACT?


Absolutely not. Our plans are month-to-month, we make it easy for you to start, or stop your service, whenever you'd like.

                                                                 

WHAT PAYMENT METHODS DO YOU ACCEPT?


We accept all major credit card providers such as Visa and Mastercard. We use a global, well-known payment partner who processes all transactions.

 

 

 

    

CAN I SWITCH PLANS ONCE REGISTERED?


Definitely! When you switch plans, we automatically apply the changes and also automatically pro-rate any price differences you may incur.

 

HOW DO STORAGE LIMITS WORK?


Our storage limits refer to the total amount of video, or total amount of images that can be stored at any given time. There is no limit to how long you can store or keep your recordings or images. They will be stored until you decide to delete them.

 

 

 

   

WHAT IS THE REFUND POLICY FOR FOSCAM CLOUD?


We provide the same, 30-day no questions asked, money-back guarantee. There are no refunds after 30 days. We recommend signing up for the "FREE" plan to try out Foscam Cloud's service without paying a dime, then upgrading to a plan if you're satisfied.

 

WHO CAN I CONTACT FOR MORE INFORMATION?


If you have a question not seen here, please feel free to send us an e-mail at cloud@foscam.us, we'll be more than happy to help!