Important Message from Foscam Digital Technologies Regarding US Sales & Service


Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent United States based distributor of "Foscam" branded products. We have been offering telephone support, US local warranty and building the Foscam brand in the US for the past 7 years. Based on our experiences with Foscam and feedback from end users we have launched our own new and improved line of wireless IP cameras and security systems under the Amcrest brand. Working in partnership with the second largest security camera manufacturer in the world, Amcrest was founded with a deep commitment to end-user privacy and security, highly reliable software and hardware as well a seamless and intuitive user experience. For more information, please visit www.Amcrest.com

 

If you are having trouble with your Foscam cameras, we sincerely apologize for this inconvenience and would love to help. For technical support, response to inquiries and for obtaining replacements for any Foscam IP Cameras or NVR products, please reach out to tech@foscam.com or call 1-844-344-1113.


If you are interested in exchanging your Foscam camera for an Amcrest camera, we can offer you a loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.comsales@amcrest.com or call 1-888-212-7538

 

If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.
 

If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support, at www.myfoscam.com.

 

PRIVACY POLICY

 

Foscam Cloud Privacy Policy

Thank you for visiting our website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the website or submitting any personal information. By using the website, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted on this page. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

 

Collection of Information 
When you register on the website, we collect the following information: name, email, password, and a username to identify yourself to the website. The information you provide is used to uniquely identify you to the website and give you private access to the service. This information is only used to provide access to the website, as well as communicate with you via email newsletters, for example. To process transactions, additional information is requested by our 3rd party payment processing provider BrainTree.

 

Cookie/Tracking Technology
This website uses cookies to improve the user experience and gather information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. In general, personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

 

Distribution of Information 
We will not share your personal information with anyone unless we are required by law or you have provided consent to do so.

 

Commitment to Data Security 
We are committed to protecting your privacy and are using commercially reasonable measures to protect your personal information against loss or theft. Internet data transmissions cannot be guaranteed to be 100% secure, therefore you acknowledge that you use the website at your own risk.

 

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us at support@foscam.us.

 

We reserve the right to make changes to this policy. Any changes to this policy will be posted on this page.