Important Message from Foscam Digital Technologies Regarding US Sales & Service
UPDATE: In early June Foscam Digital had been notified of 18 security vulnerabilities that existed on cameras manufactured by Shenzhen Foscam (Source: F-Secure Report http://images.news.f-secure.com/Web/FSecure/%7B43df9e0d-20a8-404a-86d0-70dcca00b6e5%7D_vulnerabilities-in-foscam-IP-cameras_report.pdf ).
Foscam Shenzhen initially did not address the vulnerabilities for several months (Source: Arstechnica https://arstechnica.com/security/2017/06/internet-cameras-expose-private-video-feeds-and-remote-controls/). However, on June 14th, shortly after the vulnerabilities were communicated directly to end-users by Foscam Digital in order to pressure Foscam Shenzhen to take action, Foscam Shenzhen released a firmware update response available here: http://www.foscam.com/important-security-firmware-announcement.html
C1
C1 Lite
C2
FI9800
FI9826P
FI9828P
FI9851P
FI9853EP
FI9901EP
FI9903P
FI9928P
R2
(Source CVE Details report https://www.cvedetails.com/cve/CVE-2017-7648/ )
The vulnerabilities affect "Foscam" branded cameras and cameras manufactured by China-based Shenzhen Foscam only. The vulnerabilities do not affect Amcrest or FDT branded cameras which are manufactured by a totally separate and unrelated US-based entity.
Description:
The Foscam FI9821P is Foscam's first "Plug & Play" camera featuring the ability to connect via smartphone by simply scanning the QR code on the underside of the camera. Bypassing the need to access your router and setup port forwarding, the FI9821P can be set up effortlessly by anyone, even those with very little IT experience.
The FI9821P also features 1280 x 720p video resolution, h.264 video compression, built-in DVR via SD card (upto 32gb), two-way audio, wifi-N capability, pan/tilt, remote internet viewing, motion detection, night-vision as well as network video recording capability. In addition, it is smartphone compatible (iPhone, Android - app required) as well as viewable over the internet using standard browsers on PC (Firefox, IE & Chrome) or Mac (Safari only). The camera functions well as a smartphone baby, pet or elderly parent monitor or as part of a complete home/office security system with remote internet monitoring ability.
The FI9821P adopts a high performance media processor and high speed video protocol processor making it capable of H.264 video compression for extremely smooth video transmission, increased FPS and minimal bandwidth consumption. In addition, due to the small file sizes produced by H.264 video compression it has the ability to save tremendous hard drive space when doing video recording (VGA resolution only). It is smartphone compatible (iPhone, Android - app is required) as well as viewable over the internet network using the standard browsers on a PC or Mac (Safari only). The camera functions well as an iPhone baby monitor or as part of a home or office security system with remote internet monitoring ability. We are offering this camera here on special including FREE Priority Shipping to the United States. Grab it now while supplies last!
Foscam USA's retail distribution arm is the top rated distributor of Foscam products in the United States, Canada (www.foscam.ca) and the UK (www.foscam.co.uk). Foscam US provides free after-sales support and warranty services only to customers who purchase directly from Foscam US. If you purchase cameras from China, Amazon or eBay, please contact the seller from whom you purchased for support or contact Foscam China directly at tech@foscam.com..
When you purchase directly from Foscam.us you are not only purchasing a camera, but also the value-added services of 24 - 48 hour shipping from our US based warehouse, complete after-sales technical support as well as our US based replacement warranty and return services. Foscam.us does not provide support or warranties on behalf of any Foscam cameras purchased directly from China and sold on Amazon, Ebay, or other through other resellers.
Guarantee
We guarantee that your Foscam wireless camera will be 100% functional or we will issue you an immediate replacement. In addition, the camera is covered by a 1 year manufacturer's warranty which will be honored by us through our office in Houston, TX.
Our return policy is 30 days. All returns are subject to a 10% restocking fee and buyer pays return shipping.
The Foscam US warranty is only available to users who purchase directly from Foscam US using our online checkout system or from authorized dealers. Protect yourself by purchasing only through the links on this page.
Technical Support
What separates us from other distributors is our comprehensive after-sales technical support. We will walk you through process of setting up your camera step-by-step. Our technical representatives have extensive knowledge regarding the setup and installation of Foscam IP cameras and explain the process in a manner that is clear and understandable.
Foscam.us offers free support for the setup and installation of your wireless IP camera. This free support service is available only to customers who purchase directly through our website (www.foscam.us). Ebay and Amazon purchasers will have to contact the particular reseller from which they purchased in order to receive support.
What's Included:
- Foscam Wireless IP Camera
- Wifi Antenna
- User Manual
- Installation CD
- Mounting Bracket
- Network Cable
- DC Power Supply 5v
Features:
- 1280 x 720 Display Resolution
- H.264 compression for smoother video & smaller files
- Wireless B/G/N compatible
- Indoor pan/tilt wireless IP camera
- Two-way audio
- 300 degree pan, 120 degree tilt
- IR lights for night vision up to 8 meters
- Free Foscam DDNS Service Embedded for customers with Dynamic IP Addresses
- Day/Night Surveillance, IR LEDs On/Off/Auto Switch
- Motion Detection alarm via E-Mail and FTP
- Supports SD Card storage
- Compatible with free Foscam Central Management Software
- Compatible with free Foscam iOS and Android APP
- Supports WPS - One Button Push Secure Wireless Connection
- Supports IEEE 802.11n Wireless Connection
- Supports WEP, WPA and WPA2 Encryption
- Built-in Mic & Speaker, Audio Jack for External Mic & Speaker
User Interface:
The camera features an easy to use graphical interface that is accessible from any standard browser anywhere in the world over the internet. It has password protection as well as the ability for multiple users to view and control upto 9 cameras at one time.
| Model | FI9821PW |
| Resolution | No |
| Color | White |
| Weight | 1.8000 |
| Image Sensor | Color CMOS Sensor |
| Display Resolution | 1280*720 (1.0 Megapixel) |
| Lens | f: 2.8mm, F:2.4 |
| Mini Lumination | 0.5Lux |
| Lens Type | Glass Lens |
| Viewing Angle | 70 Degree |
| Input | Built-In Microphone |
| Output | Built-In Speaker (External Speaker Jack Available) |
| Audio Compression | G.711/G.726, Audio sampling Bit rate 128kbps ~ 2.048Mbps |
| Image Compression | H.264 |
| Image Frame Rate | 25fps(50Hz), 30fps(60Hz),Down adjustable |
| Flip Mirror Images | Verical / Horizontal |
| Light Frequency | 50Hz, 60Hz |
| Video Parameters | Brightness, Contrast |
| Ethernet | One 10/100 MBPS RJ - 45 |
| Wireless Standards | IEEE 802.11 b/g/n |
| Data Rate | WIFI(IEEE802.11b/g/n) |
| Wireless Security | WEP & WPA WPA2 Encryption |
| Pan/Tilt Angle | Horizontal: 300° & Vertical: 120° |
| Infrared Light | 5mm 11 IR LEDs, Night visibility up to 8 metres |
| Dimension | 5 x 4 x 5 in |
| Gross Weight | 1.8 lbs (Color Box Size: 8 x 5 x 6.5) |
| Net Weight | 0.7 Ibs (accessories included) |
| Storage Temperature | -10°C ~ 60° (14°F ~ 140°F) |
| Storage Humidity | 0% ~ 90% non-condensing |
| CPU | 2.0GHz or above (suggested 3.0GHz) |
| Memory Size | 256MB or above (suggested 1.0GB) |
| Display Card | 64MB or above |
| Supported OS | Microsoft Windows 2000/XP, Vista, Windows7, Windows 8, Mac OS X |
| Browser | IE6 and above version or compatible browser, Firefox or other standard browsers |
| Certification | CE, FCC |
| Warranty | Limited 1-year warranty |
| Product Type | Wireless IP Camera |
| Form Factor | No |
| Flash LED | No |
| Number of Batteries Supported | No |
| Battery Size Supported | No |
| Application/Usage | No |
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Nice camera, had some minor set-up issues Review by Philip
Quality Price I purchased this product two weeks ago. The first part of the set-up went well. I downloaded the free Foscam Viewer app. I scanned the code on the bottom of the cam. I was able to see and control the camera with the ethernet cable connected. I don't have a WPS compatible router. The set-up guide referred me to the manual for wireless set-up. It seemed like this part of the manual was copied from the old manual set-ups for the non-plug and play models. Instead, I went back to the Foscam Viewer app. It is supposed to be able to scan for wireless networks. That didn't detect anything, but it allowed me to enter my network information manually. That worked fine. You will need to know your ssid, encryption type, and key. I had one issue with the computer client software. I had a little trouble understanding the correct procedure for changing username and password. I never knew if it accepted my changes until I exited the program and re-entered. I only subtracted one star for the few small issues I had. Perhaps some of it was just me. I got past all of it without calling support. The image quality is excellent. Overall, I am pleased with the performance of this product. You can set it up for motion detection and email alerts. I used the optional 7pc. mount to attach the camera to my ceiling. I used the optional 10 ft. DC power extension cable to reach an outlet already mounted in the attic for an outdoor security cam. Using my smartphone, I can scan the living room, look down the hallway, and see into my kitchen towards the range and microwave. I would love to see a plug and play outdoor cam that is compatible with the same app and software. (Posted on 3/15/14)
Securing Your Foscam Camera – Important Notice
Apps
-
Foscam IP Camera Viewer by OWLR
FREE
-
Live Cams Pro
$3.99
-
IP Cam Viewer Pro
$3.99
Free Version Available
CD Installation Software (Search Tool/IP Camera Tools)
SearchTool (Used for all camera models and Foscam NVRs)
For Windows: Search Tool PC
For Mac - (FI9821W, FI8910W, etc.): Search Tool Mac
IP Camera Tool (Used for all camera models) *Depreciated*
For Windows: IP Camera Tool PC
For Mac - (FI9821W, FI8910W, etc.): IP Camera Tool Mac - MJPEG/New H.264
For Mac - Older H.264 Cameras (FI9820W, FI8608W, FI8602W etc.): IP Camera Tool Mac - Old H.264
Foscam Cloud Support
Adding Cameras To Foscam Cloud
Recording Videos To Foscam Cloud Using HD Cameras
Browser Plugins/Addons
Plug and Play Setup Video (Using Foscam Viewer App)
MJPEG Camera Setup Videos on PC (FI8910W, FI8918W, FI8904W, FI8905W, etc.)
MJPEG Camera Setup Videos on Mac (FI8910W, FI8918W, FI8904W, FI8905W, etc.)
H.264 Camera Setup Videos on PC (FI9821W, FI9805W, etc.)
H.264 Camera Setup Videos on Mac (FI9821W, FI9805W, etc.)
Basic Guide on Setting Up Your MJPEG Foscam Camera on a PC
Basic Guide on Setting Up Your MJPEG Foscam Camera on a MAC
Basic Guide on Setting Up Your H.264 Foscam Camera on a PC
Wireless Setup
Guide to Setting Up Your MJPEG Foscam Camera Wirelessly
Guide to Setting Up Your H.264 Foscam Camera Wirelessly
Port Forwarding
General Guide To Setting Up Port Forwarding for Macs
Guide to Port Forwarding – Linksys Wireless Routers
Guide to Port Forwarding – Westell Routers
Guide to Port Forwarding – Netopia Routers
Guide to Port Forwarding – Netgear Routers
Guide to Port Forwarding – 2Wire Routers
Guide to Port Forwarding – DLink Wireless Routers
Guide to Port Forwarding – Belkin Routers
Multi-Device Setup Guide (For Multiple Cameras)
Multi-Device Settings - View up to 9 cameras simultaneously
DDNS Setup Guide
How to set up No-IP.com for your Dynamic IP address
How to set up DynDNS for your Dynamic IP address
Setup Email Motion Detection
How to set up e-mail notifications and motion detection
Third Party Software
Third Party Software Which Works with Foscam cameras
ActiveX Controls
Enabling ActiveX Controls for IE on Windows 7
Default Router Passwords - IP Addresses - Names
View a list of common routers with default passwords and IP addresses
Latest Firmware & User Manuals
All of the latest firmware can be found here.
Foscam FR305 - User Manual
Foscam AC1080 - User Manual
Foscam FHC51 - Download CD Contents
Foscam FBM3501 - User Manual
Foscam FBM3502 - User Manual
Foscam FBM2307 - User Manual
Foscam FHC790 - User Manual
Foscam FHC994 - User Manual
FosBaby - User Manual
Foscam C1 - Download USER MANUAL
Foscam FI9804P - Download USER MANUAL
Foscam FI9805P - Download USER MANUAL
Foscam FI8910W - Download USER MANUAL
